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I write to encourage people to live a better life and to take care of our dear planet | 👨🏻‍🎓 Experience and Service Design | 🌍 Finland

First of all, to anyone reading this: Do not click the links! They all just lead to the author's (fairly shady looking) online course's website.

I disagree with most of the points mentioned in this article. Especially those false beliefs that you need money and good looks to attract women. Most of the girls I know agree that looks come second to personality. Surely healthy eating and taking decent care of your looks won't hurt, but it doesn't mean that no-one will ever love you.

And chasing a girl that you THINK is just playing "hard to get", but actually…


Next time you do this, think about the person on the other end | Photo source

Every time you pick up your phone and call a company’s customer service, chances are high that your call will be connected to a call center, where a (hopefully) friendly Customer Service Representative will receive your call. Or a robot, who can’t answer your questions and will redirect you to a CSR.

When you have a problem with something, it’s understandable that you’re frustrated, even angry. That’s okay — you’re entitled to your feelings. Just take a few deep breaths before calling in, and remind yourself that the person on the other end is not guilty of causing the issue…


Lessons learned from a year on the road

Sahara is like a big sandbox | Original photo by author.

Traveling is a drug. Once you get started and have to stop, you just keep wanting more. For some sightseeing is just a gateway drug and you start experimenting with harder, more adventurous stuff. I tried it, went for the harder stuff and now I’m addicted.

It all began when I planned a trip for my 18th birthday from Helsinki to Riga via a few stops in Estonia, traveling by bus and ferry. That was my first solo trip ever. I had traveled quite a bit with my parents earlier, but, as I was to find out, it’s not the…


The plain fact is that the planet does not need more successful people. But it does desperately need more peacemakers, healers, restorers, storytellers, and lovers of every kind. It needs people who live well in their places. It needs people of moral courage willing to join the fight to make the world habitable and humane. And these qualities have little to do with success as we have defined it. — David Orr

The quote above is from 1992. Apparently, this was an issue back then. Fast forward 28 years and it’s not much better.

We are surrounded by media full…


A man wearing professional attire, writing on a résumé with a pen
A man wearing professional attire, writing on a résumé with a pen
Photo by Scott Graham on Unsplash

A company is made by its employees and thus making the right hiring decisions is crucial. With high unemployment rates resulting in more applications coming in, the time spent on a single application is often non-existant. But what if we found the time and money to read through each application with thought and care? I believe in hidden gems and that these tips could help us spot them.

Great experience ≠ great work

The other day I was shopping for some audiobooks on Audible’s marketplace, reading through the summaries and listeners’ reviews. Many of them praised the book and stated that they would’ve given five…


Photo source. Do you think this poor goat is stupid for getting tangled? Or do you try to understand why he got tangled in the first place?

Have you ever felt judged for doing something wrong, for not understanding something, or being unable to wrap your head around an item’s functionality? Have you ever — even subconsciously — judged someone for this? Of course you have. And so have I.

Understanding why no one’s perfect and thus empathizing with ourselves and others can help us be better persons. Here’s all that I’ve learned on this topic.

How should’ve I known?

One of the first moments that made me think about this issue, was last year when I was starting in the hospitality field, working in different restaurants and bars. It was…


Photo by Dmitriy Frantsev on Unsplash

All of us have worked at places we don’t like at some point in our lives. Some of us get stuck in these jobs and learn to endure them, some break free from them, some ruin their lives never following their dreams.

I was lucky and entitled to be able to follow the sound of my heart whispering “Do it. Follow your passion!”, though not everyone liked that decision. Hopefully, my story could help open a new point of view for some of you and inspire you to make the jump against the wills of the society.

Background

Five years ago…


Photo by Alexey Savchenko on Unsplash

After thousands of hours, I realized that it’s too much.

With my motivation to do anything else than immerse myself in virtual worlds decreasing as fast as my scores on the screen, I started to question if I had a problem. I did.

Especially now, during the quarantine due to the global pandemic of the coronavirus, stuck at home, it’s easy to get fixated to our digital screens. You might feel tempted to surrender to the abnormally high flow of dopamine in your brain and forget about the world outside for a moment. …


Simplicity, transparency and readability go far in creating positive experiences.

“Find the best writers, pay them to write, and avoid typos at all costs.” ~ Ernest Hemingway

In the quote above, Hemingway perfectly sums up the following article. Let me offer you some reasoning behind the encouragement to open your wallet wider to hire a good translator.

Whether it is your startup’s website or an advertisement campaign for a bigger company, you might have invested significant amounts of money in it. You start expanding to other countries, the language of which you do not speak yourself (besides that 4-month language course in France). It might be tempting to cut costs…


In the last ten years, we’ve seen the extinction of CDs, after LPs and compact cassettes faded away. The big reason behind this — digital music streaming services.

Services like Spotify have taken the spotlight from physical disks —for just $9,99/month you get unlimited access to tens of millions of songs, everywhere you go, while a CD costs ~$20, contains about 15 songs and is barely portable — and that’s only one CD. Imagine carrying, say nine, of your favourite CDs in your backpack on your morning jog. You want to listen your favourite song from each. After that ~3…

Claudio Lintunen

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